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Merchant Acquiring

Facilitate secure and efficient payment processing for our customers, enabling them to accept a wide range of payment methods e.g., via PDQs. Solution is integrated with MasterCard, VISA and Mpesa.

Financial Agency Solution

Enable seamless banking services through a network of agents, enhancing financial inclusion and accessibility.

Online Payment Solution

Simplify individual and bulk online payments processing in a seamless, secure and customer friendly manner.

Fraud Management System

Protect your business with advanced fraud detection and prevention tools, ensuring secure transactions;

Computer and ATM Security Solution

• . Startup Control: Ensures that only authorized applications run on devices, preventing malware and unauthorized access.
• . Network Firewalls: Protects against unauthorized access and cyber-attacks by filtering incoming and outgoing network traffi.
• . Device Control (Blocking of Jackpot Attacks): Prevents unauthorized tampering with ATM hardware to manipulate cash withdrawals.

CCTV System

Ensure security and surveillance with our advanced CCTV systems which have high resolution images that can be used effectively e.g., in courts and also providing peace of mind for your business. Integrated with access control and remote monitoring, hence ensures comprehensive surveillance while respecting privacy regulations.

CRM SYSTEM

Involves using technology to manage interactions with current and potential customers. Streamline customer communications, improve service delivery, and personalize experiences to foster long-term relationships and loyalty. Our CRM tool has the following features: Tracking of customer issues, priority based Interactive Voice Response systems, recording of phone calls, recording all communication with customers for self-improvement, tracking of tasks assigned to employees, tracking of sales campaigns, etc.

PRIVATE BRANCH EXCHANGE (PBX)

Implement a robust telephony system that enhances internal and external communication within your organization. This is a cost-friendly management of Voice Over IP based telephony system. It is scalable, allowing businesses to easily add or remove extensions as needed without major infrastructure changes. Allows centralized control over the entire phone system, making it easier to manage and configure settings, such as call forwarding, voicemail, recording and extensions.

PROCURE TO PAY SYSTEM

This automates procurement processes from requisition to payment,enhancing efficiency and reducing costs. It helps streamline the procurement process, reduce manual errors, ensure compliance with organizational policies and regulations, and improve transparency and accountability throughout the procurement lifecycle.

CONTRACTS MANAGEMENT SYSTEM

Efficiently manage contracts from creation to execution, ensuring compliance and minimizing risks. Streamline and optimize the entire lifecycle of contracts, from creation, review and renewal. It provides a centralized repository for creation, editing and storage of the contracts.

QUEUE MANAGEMENT SYSTEM (QMS)

Streamline customer flow and reduce wait times with an efficient Queue Management solution. Allows for:

• . Real-time monitoring: The monitoring feature ensures both the supervisory team and the agents at the serving points deliver satisfactory services to customers.
• . Enterprise Survey Capabilities: Includes generating real-time reports, visualizations, and dashboards to interpret survey results effectively.
• . Customer flow management: Minimal supervision of queuing and service delivery by organizations’ staff.

ENTERPRISE FEEDBACK SYSTEM

Collect, analyze, and act on customer feedback to enhance service qualityand customer experience.

FOREX DISPLAY

Provide real-time foreign exchange rate information, enhancing transparency and customer trust.